Privacy Policy

Effective Date: February 10, 2026 | Last Updated: February 10, 2026

Introduction
Information We Collect
How We Use Your Information
Sharing of Information
Third-Party Services & Integrations
Data Security
Data Retention
Your Rights
Cookies & Tracking Technologies
International Data Transfers
Children's Privacy
Changes to This Policy
Contact Us

1. Introduction

Sellavi Inc., a Delaware corporation ("Sellavi," "we," "us," or "our"), operates the website www.sellavi.com and provides a Software-as-a-Service (SaaS) platform that enables business merchants to create commerce websites and connect them to payments, shipping providers, marketing tools, and domain registration services (collectively, the "Service").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or interact with our services. By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

2.1 Information You Provide to Us

Account Information: Name, email address, phone number, business name, billing address, and password when you register for an account.
Business Information: Store name, business type, product listings, pricing, and other content you upload to your commerce website.
Payment Information: Billing details, credit/debit card information, and transaction history processed through our integrated payment providers.
Domain Registration Data: Domain name preferences, WHOIS contact information, and DNS configuration details.
Communications: Messages, support tickets, feedback, and other correspondence you send to us.

2.2 Information Collected Automatically

Usage Data: Pages visited, features used, click patterns, time spent on the platform, and interactions with the Service.
Device & Technical Data: IP address, browser type, operating system, device identifiers, screen resolution, and referring URLs.
Log Data: Server logs, error reports, and access timestamps.
Cookies & Similar Technologies: Information collected through cookies, web beacons, pixels, and similar tracking technologies (see Section 9).

2.3 Information from Third Parties

Payment Processors: Transaction confirmation, fraud detection signals, and payment status updates from integrated payment providers.
Shipping Providers: Tracking data, delivery confirmations, and shipping rate information.
Marketing Platforms: Campaign performance data, analytics, and audience insights from connected marketing tools.
Domain Registrars: Domain availability status, registration confirmations, and renewal information.

3. How We Use Your Information

We use the information we collect for the following purposes:

Provide & Operate the Service: Create and manage your account, build and host your commerce website, and facilitate the services you request.
Process Transactions: Connect you with payment providers, process orders, manage billing, and handle refunds.
Enable Integrations: Connect your store with shipping providers, marketing tools, and domain registration services.
Improve Our Service: Analyze usage patterns, troubleshoot issues, develop new features, and enhance platform performance.
Communicate with You: Send service updates, technical notices, security alerts, billing notifications, and respond to support inquiries.
Marketing: Send promotional communications about Sellavi features, updates, and offers (with your consent where required by law). You may opt out at any time.
Security & Fraud Prevention: Detect, investigate, and prevent fraudulent activity, unauthorized access, and other illegal activities.
Legal Compliance: Comply with applicable laws, regulations, legal processes, and enforceable governmental requests.

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: With third-party vendors who perform services on our behalf, such as hosting, analytics, customer support, and email delivery, under contractual obligations to protect your data.
Integration Partners: With payment processors, shipping providers, marketing platforms, and domain registrars that you choose to connect through our platform, as necessary to provide the requested services.
Business Transfers: In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.
Legal Requirements: When required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
With Your Consent: In any other circumstances where we have obtained your explicit consent.

5. Third-Party Services & Integrations

Our platform connects with various third-party services to provide you with a complete commerce solution. These include, but are not limited to, payment gateways, shipping carriers, marketing and analytics tools, and domain registrars. Each of these third-party services operates under its own privacy policy, and we encourage you to review them.

When you activate an integration, certain data may be shared with the respective third-party provider as needed to deliver the service. We only share the minimum information necessary for the integration to function.

Sellavi is not responsible for the privacy practices of third-party services. Your use of such services is subject to their respective terms and privacy policies.

6. Data Security

We implement industry-standard technical and organizational security measures to protect your information, including encryption of data in transit (TLS/SSL), secure data storage, access controls, and regular security assessments.

While we strive to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to promptly addressing any security incidents and notifying affected users as required by applicable law.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain information as necessary to comply with legal obligations, resolve disputes, enforce our agreements, and for legitimate business purposes.

When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, unless we are required by law to retain it for a longer period.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal requirements.
Portability: Request a machine-readable copy of your data.
Restriction: Request that we limit the processing of your information.
Objection: Object to the processing of your information for certain purposes, including direct marketing.
Withdrawal of Consent: Where processing is based on consent, withdraw your consent at any time.

To exercise any of these rights, please contact us using the details provided in Section 13. We will respond to your request within the timeframe required by applicable law.

9. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and support our marketing efforts. The types of cookies we use include:

Essential Cookies: Required for the platform to function properly, such as session management and authentication.
Analytics Cookies: Help us understand how users interact with our platform so we can improve it.
Marketing Cookies: Used to deliver relevant advertisements and measure the effectiveness of marketing campaigns.
Preference Cookies: Remember your settings and preferences for a better experience.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Service.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from the laws of your jurisdiction. When we transfer data internationally, we implement appropriate safeguards, such as standard contractual clauses or other legally recognized mechanisms, to ensure your information is protected in accordance with this Privacy Policy and applicable law.

11. Children's Privacy

The Service is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date. For significant changes, we may also notify you via email or through a notice on the platform. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Sellavi Inc.
A Delaware corporation, United States
Website: www.sellavi.com
Email: privacy@sellavi.com