A little clarity goes a long way
Good questions. Clear answers.
From your first product to your next stage of growth. Find practical answers about building and running a store with Sellavi.
Getting started
How do I get started with Sellavi?
Create an account, choose your starting design and add your business details. Then add products, review your pages and configure payments and delivery before you publish.
How long does it take to launch?
You can create an initial store quickly. Your launch timing depends on your catalogue, content, domain and any checks required by payment providers. Preview the shopping experience before going live.
Do I need a developer?
You can manage the standard store design, product catalogue and content from the admin. Advanced customisations or integrations may need technical help.
Plans & setup
How much does Sellavi cost?
Visit the Prices page for the plans, billing periods and currency available in your market. Review any payment-provider, domain or optional service charges alongside your subscription.
What happens during the free trial?
Use the trial to explore the admin and prepare your store. Review the offer and billing terms shown when you register before choosing a paid plan.
Can I use my own domain?
Yes, you can connect an existing domain. You will need access to its DNS settings. Domain registration and renewal are managed separately from your store content.
Selling & growing
Which payment methods can my customers use?
The methods depend on your country and connected payment provider. Confirm supported methods, fees and verification requirements with the provider before opening your checkout.
How do shipping and delivery work?
Set the delivery options, regions and charges that work for your business. Supported carrier integrations vary by market; check the available services in your admin.
Can I update my store after launch?
Yes. Keep products, prices, images and pages current in your admin. Preview design changes and check important shopping paths after making updates.
Growth & support
How can Sellavi help with SEO?
Use clear product information, descriptive page titles and useful content. Sellavi provides SEO controls, but rankings depend on many factors and are not guaranteed.
Are all the AI agents available now?
The agent gallery shows the broader Sellavi vision. Availability depends on the current release and your account. Check your admin or ask our team about a specific agent.
Where can I get help with my store?
Email support@sellavi.com or use the Contact page. Include your store URL and a short description of the issue. Never send passwords or payment-card details.